Question 1

How long have you been in business?

Accepted Answer

Family Solar Company was founded in 2020. 
 
Combined 30 years experience in electrical and low voltage industries; specializing in site survey, analysis, design, installation, project management, and maintenance.

Question 2

Are you licensed to do business in my state?

Accepted Answer

Family Solar Company is licensed and insured in the state of Texas. TDLR Electrical Contractor # is 35996.

Question 3

How many Photovoltaic (PV) Systems have you installed? Are references available?

Accepted Answer

1,000+ PV systems installed and maintained (including previous employers)
 
Yes, references and pictures available upon request.

Question 4

Who will do the installations at my site?

Accepted Answer

Family Solar Company employees.
 
We are proud to foster strong partner relationships and support renewable energy. If you are interested in Family Solar Company for such EPC work, please email brittanythornton@familysolarcompany.com or call 817-904-4775..

Question 5

What training have you and your installers had? What, if any, certifications do you and your installers hold?

Accepted Answer

Master Electrician, Journeyman Electrician, OSHA 10/30 Hour Certified, years of industry and manufacturer training
 
NABCEP - North American Board of Certified Energy Practitioners - In Progress
 
Certified in Generac Generator Installation
 
Certified in Enphase Solar System Installation as well as their premium Enphase Ensemble Storage System
 
Certified in SolarEdge Mapping, Installation, and Monitoring

Question 6

Does your company carry insurance?

Accepted Answer

Yes, Family Solar Company is insured and can provide proof of insurance.

Question 7

What information do you need to provide a quote?

Accepted Answer

Please provide the following for us to provide an accurate quote:

Name, Phone, Email, Address, a note on why you are interested in going solar, and either a copy of your utility bill or an estimate of average monthly usage in kWh.

You can find our quote request form here.

Question 8

What is included in your bid?

Accepted Answer

Every bid or estimate provided by Family Solar Company will explicitly outline what is covered, expected production, and any pertinent details. Those details include timeframe of beginning to end of installation and warranty information.  
 
Bids include total cost of material, components, permits, and labor. 
 
Your Welcome Packet will include any and all documentation needed.

Frequently Asked Questions

How long have you been in business?